Vision of the Internal Affairs Unit
To establish and maintain a public service at the Divisional Secretariat, Akkaraipattu, that is free from bribery and corruption and founded on integrity.
Mission Statement
To ensure the delivery of quality, efficient, and citizen-centered public services at the Divisional Secretariat, Akkaraipattu, with integrity, transparency, accountability and ethical conduct, while preventing bribery and corruption.
Methods of Submitting Complaints
1.Written Complaints✍️
Complaints may be submitted directly to the Internal Affairs Unit located at the Divisional Secretariat, Akkaraipattu.
2.Complaint Box📮
Complaints may be placed in the complaint box provided for the Internal Affairs Unit.
3.Online Complaint Form🌐
Complaints may be submitted through the following website:
Click Here to complain
https://iaum.presidentsoffice.gov.lk/complaints/qr-form/6SPC8
4.SMS / Online Communication📱
Information may also be provided through the available electronic communication facilities.
☎️Telephone: 067 22 77 380
🟢WhatsApp: 075 871 2696
📧Email: இந்த மின்-அஞ்சல் முகவரி spambots இடமிருந்து பாதுகாக்கப்படுகிறது. இதைப் பார்ப்பதற்குத் தாங்கள் JavaScript-ஐ இயலுமைப்படுத்த வேண்டும்.
5.Scan Here to complain
Key Objectives of the Internal Affairs Unit (IAU)
The IAU in each institution is expected to achieve the following objectives:
- Prevent corruption in the institution and cultivate a culture of integrity.
- Ensure transparency and accountability in all activities of the institution and ensure public access to information regarding institutional practices and decisions.
- Promote ethical governance within the institution.
- Develop a secure and accessible system to encourage reporting misconduct, protect whistleblowers and maintain confidentiality.
- Support legal enforcement through collaboration with law enforcement agencies and the Commission to Investigate Allegations of Bribery or Corruption (CIAВОС).
Responsibilities and functions of the Internal Affairs Unit (IAU)
The IAU is tasked with the following specific responsibilities and functions to ensure proactive, clear and focused anti-corruption efforts, addressing key aspects of institutional integrity.
- Examine current procedures and circulars to identify systemic bottlenecks within the institution and simplify them to enhance operational efficiency.
- Conduct Corruption Risk Assessments (CRAs) to identify areas in the institution vulnerable to corruption and unethical conduct and take targeted preventive measures.
- Develop and implement an Institutional Integrity Action Plan outlining specific anticorruption objectives and strategies tailored to the institution's needs.
- Ensure full compliance with national anti-corruption goals by aligning institutional policies and practices with the National Anti-Corruption Action Plan. 2
- Conduct regular compliance reviews to assess the institution's compliance with national and international anti-corruption laws, including the Anti-Corruption Act No. 9 of 2023, and identify areas for improvement.
- Ensure compliance with Asset Declaration requirements for all public officials and employees, and manage conflicts of interest in accordance with CIABOC regulations and the Anti-Corruption Act No. 9 of 2023.
- Establish a secure system to receive and manage complaints related to corruption and unethical conduct in the institution; ensure that all such complaints are promptly addressed by relevant officials or units; and provide regular feedback to the parties involved, ensuring transparency and accountability. If necessary, refer relevant facts, findings or information to the CIABOC for investigation under the Anti-Corruption Act.
- Develop and publish a Citizen's Charter outlining services provided by the institution.
- Establish and enforce policies that promote ethical governance, including a standardized code of conduct to be adhered to by public officials.
- Implement measures, including training and awareness creation, to motivate employees to commit to anti-corruption principles.
- Act as the institutional focal point for the National Anti-Corruption Integrity Assessment, ensuring that the institution participates in and aligns with the integrity assessment processes, as guided by CIABOC and the national anti-corruption framework.
- Maintain liaison with the CIABOC to receive ongoing guidance and support in executing the Unit's duties.
- Produce periodic and annual reports summarizing the IAU's activities, progress in anticorruption initiatives, challenges faced, and recommendations for further actions.
- Collaborate with private sector stakeholders to plan and implement integrity development programs. 5.0 Training for IAU
